Contact Us

How to reach us

The best way to contact the Personica team is by email. We read every message and aim to respond to substantive enquiries within a few business days.

General enquiries: hello@personica.net

Whether you have a question about your test results, want to report a bug, have a suggestion for improving the platform, or just want to share how you found the experience — we would like to hear from you.

What we can help with

Feedback and suggestions

We actively use feedback to improve Personica. If you found a particular archetype description inaccurate, think a career recommendation is off, or have an idea for a feature we should build, tell us. Specific feedback — "the Catalyst's career section doesn't mention X" — is especially valuable because it gives us something concrete to act on.

Bug reports

If something is broken — the test won't load, your results page shows an error, the site looks wrong on your device, or anything else isn't working as expected — please let us know. Include your browser name and version, your device type (desktop, phone, tablet), and a description of what happened versus what you expected. Screenshots are always helpful.

Questions about your results

We are happy to help you understand your personality profile. If you are unsure what a particular trait score means, why you were classified as a specific archetype, or how to interpret your RIASEC career code, send us your question. For a detailed explanation of the scoring process, you can also visit our Methodology page, which walks through each step from raw answers to final classification.

Privacy and data rights

If you have questions about how Personica handles your data, or if you wish to exercise your rights under GDPR, CCPA, or other privacy regulations, please email us at hello@personica.net. Full details about what data we collect (and what we don't) are available in our Privacy Policy. We aim to respond to data rights requests within 30 days.

Business and partnership enquiries

If you are interested in collaborating with Personica — whether that involves content partnerships, research collaboration, educational use cases, or other professional opportunities — please reach out via the same email address. Include some context about your organisation and what you have in mind, and we will get back to you.

Press and media

Journalists, bloggers, and content creators are welcome to reference Personica's content with appropriate attribution. If you need specific information about the platform, our methodology, or the science behind the Big Five model for an article or publication, contact us and we will do our best to help.

What we cannot help with

Personica is a self-reflection tool, not a clinical service. We are not able to provide psychological counselling, therapy, mental health diagnoses, or personalised medical advice. If you are experiencing a mental health crisis, please contact a qualified professional or reach out to a crisis helpline in your country.

We are also unable to provide individually customised career counselling beyond what the platform's career intelligence features offer. For consequential career decisions, we recommend working with a qualified career adviser who can take your full circumstances into account.

Response times

We are a small team, so response times vary depending on volume. For straightforward questions, expect a reply within two to three business days. Complex enquiries, partnership proposals, or data rights requests may take longer — up to 30 days for formal requests. If your message requires urgent attention (for example, a security vulnerability report), please indicate that clearly in the subject line.

Find us elsewhere

Personica is part of a broader ecosystem of free tools. You might also be interested in:

AurorIQ — a free adaptive cognitive assessment that measures reasoning ability, complementing the personality insights from Personica.

MoneyMaths — free financial calculators for practical money decisions, from mortgage comparisons to investment projections.